General Terms And Conditions Of Business

The following General Terms and Conditions of Business exclusively apply to customers of the web-based download shop found at the domain www.luebbe.de (hereinafter referred to as “shop”).

Your contractual partner (hereinafter referred to as “seller”) is:

DigitalStores GmbH
Bernstorffstraße 120
22767 Hamburg
Deutschland

The Seller shall provide its services exclusively on the basis of these General Terms and Conditions of Business in the version that is valid at the time of concluding the agreement. All offers in the shop are subject to change without notice.

Only consumers within the meaning of Section 13 of the German Civil Code (BGB) are accepted as customers of the shop, i. e. any natural person who concludes a legal transaction for purposes which cannot be attributed mainly to either its commercial activity or its professional activity on a self-employment basis.

§ 1 Description Of The Service

The customer may, via the shop, acquire e-books and digital audio recordings along with their accompanying textual information and graphic materials (referred to as “products”). The products can be selected by the customer in the shop, added to a virtual shopping cart and purchased. The products will be supplied exclusively by means of digital download.

§ 2 Purchase Process And Conclusion Of The Agreement

The customer can choose from the Seller's product offerings. After one or more products have been added to the shopping cart, the customer can visit the checkout page by clicking the accordingly labelled button. On the checkout page, the customer enters his e-mail address and subsequently makes a binding offer to purchase the products in the shopping cart at the indicated final prices by clicking on either “Buy now and pay with SOFORT Banking” or “Buy now and pay with PayPal”.

When the customer authorizes their payment, the Seller will accept the purchase offer and the sales contract shall come into force.

The payment is conducted by an external payment service provider (PayPal or SOFORT AG). The customer authorizes their payment by logging into the selected payment service provider's website and/or entering the required payment information and then clicking a button labelled “Pay now” or equivalent.

The Seller shall confirm the purchase to the customer by e-mail without delay at the e-mail address previously entered by the customer on the checkout page. In the same e-mail the customer will receive a link to access the purchased products beyond his or her current session in the shop.

After a successful payment transaction the customer will be returned to the shop where the purchased products will be available for immediate download.

The download link and the download code displayed on the “my downloads” page may only be used by the customer personally and must not be made available to third parties.

The customer may download any products acquired up to 30 days after concluding the purchase agreement and up to ten times, in regard to which it is made clear that the agreement has been fulfilled by the Seller upon the product being downloaded successfully for the first time.

The contract is not being filed by the Seller and cannot be retrieved after the conclusion of the purchase.

§ 3 Payment

The customer's payment is conducted via a third party payment service provider, either PayPal or SOFORT AG, depending on the customer's selection in the checkout process. For the payment process the selected payment service provider's terms and conditions apply.

Information about PayPal

Information about SOFORT Banking

§ 4 Prices

The product prices in the shop are end prices. There are no handling or shipping costs. The statutory value-added tax is included in the prices.

§ 5 Instructions On Withdrawal

Right Of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Bastei Lübbe Download Store, c/o DigitalStores GmbH, Bernstorffstr. 120, 22767 Hamburg, Germany, E-mail: luebbe@digitalstores.net, Phone: +49 (0) 40 / 431 79 391) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

§ 6 Rights Of Use

The Seller grants to the customer the non-exclusive, non-transferable, geographically unlimited and permanent right to store, copy, transfer and listen to/view the products acquired as frequently as desired for his/her personal, non-commercial use.

Any other use, which extends beyond the use outlined in the foregoing paragraph, is not permitted. In particular commercial use and distribution of the products acquired is not permissible.

The customer is required to observe the statutory provisions, in particular the provisions on the German Copyright Act (UrhG) when using the products.

§ 7 Warranty

All products offered in the shop are subject to the statutory warranty rights.

§ 8 Other Provisions

Exclusively these General Terms and Conditions of Business shall apply. Other arrangements shall not be applicable. The agreement shall be subject to German law, under exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG), as well as any other inter-governmental conventions, also once they have been incorporated into German law.

Available languages for the conclusion of the agreement are German and English.

Status of the General Terms and Conditions of Business: 11 November 2015

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