Data Protection for the Internet

We are available for any data protection queries at

All internet outlets of Bastei Lübbe AG conform to the stipulations of German Data Protection Law (Bundesdatenschutzgesetz).

The office responsible for data protection law is

Bastei Lübbe AG, Schanzenstraße 6 – 20, 51063 Köln, Deutschland

Data Collection and Processing

When our website offers the user the option to enter personal or business data (names, email addresses, addresses), e.g. to order a newsletter or take part in a competition, the disclosure of this data on the part of the user shall occur on an expressly voluntary basis. By submitting their data, users declare their consent for us to contact them for relevant purposes by email, post or telephone. The provision of a telephone number may or may not be advisable depending on the circumstances. This data shall also be handled confidentially and in accordance with the German Data Protection Law.

Any transfer of the data to third parties such as service providers or cooperation partners shall only occur where such parties have been charged by us with the completion of tasks related to the purpose for which the data was collected. These third parties may not use the data for other purposes. Furthermore, they are required to handle the data in accordance with this data protection declaration as well as with the German Data Protection Law. These data will not be disclosed to unauthorised third parties.

Users have the right to receive information regarding their stored personal data on request without being charged.

Furthermore, users may withdraw their consent for the storage of their data at any time and request the modification or deletion of their data. If you wish to do this, please contact us at:

Data Collection and Processing by using the Online-Shop

When purchasing in the shop, you have to enter your E-Mail-address. The company DigitalStores GmbH, which is instructed to operate the shop by Bastei Lübbe (for further information please refer to the terms and conditions), uses this address to send you a purchase confirmation, which contains a personal downloadlink. DigitalStores GmbH will not use your address for advertsing without your permission.

When making a payment, DigitalStores GmbH will receive and store data, which the provider of the payment service will send. Depending on the payment service this is:

  • PayPal: your name, your E-Mail-Address and the country, where your paypal-Account is registered
  • SOFORT Überweisung: your name, the country, where your account is registered and your bank code and account number (BIC and IBAN)

The data will be stored together with your purchase to possibly refund your payment and to enlighten possible frauds.

Every download and download-try is registered and will be stored in context of your purchase. This is done to prevent the abuse of downloads and to be able to help you in case of download problems.

Storage of Access Data

Every time a user logs on to Bastei Lübbe AG’s website and every time a file is requested, access data regarding this process is saved in a log file on the server of our provider GFI Informationdesign GmbH. Every data record consists of:

1. the page from which the data was requested,

2. the name of the file,

3. the date and time of the request,

4. the amount of data transferred,

5. the access status (file transferred, file not found etc.),

6. a description of the type of web browser used,

7. IP address.

This data is collected anonymously and analysed for the following purposes: - for various analyses, e.g. in order to further optimise our website, - for internal logging of errors and solutions. Once the statistical analysis has been completed or the error has been corrected, the data is deleted.


Our sites – like many others – use cookies. As such, e.g. on loading our website, a cookie is stored on the user’s computer. The term ‘cookie’ refers to a randomly assigned combination of numbers which allows us, for example, to save the contents of users’ baskets for a limited period of up to 7 days. We also need this cookie in order to pass on the customer’s order to our one of our partners. The cookie is automatically deleted after a maximum of 7 days. So-called ‘session cookies’, which are only saved for the duration of the session, may also be used. Most browsers are set to automatically accept cookies. You can deactivate the saving of cookies. However, we recommend that you leave the cookie function activated because it may otherwise be impossible to make full use of our site.


On this website, data is collected for marketing and optimisation purposes using technologies provided by etracker GmbH. User profiles are generated on the basis of this data under a pseudonym. Cookies or pixel tags may be used for this purpose.

Cookies are small text files that are stored locally in the cache memory of the user’s web browser. Cookies allow us to recognise the visitor's web browser.

Pixel tags, web beacons, clear GIFs or similar tools, hereinafter collectively referred to as pixel tags, are used in order to measure and produce statistics on the use of a website and its reply rates. Pixel tags allow us to count the number of users who visit particular pages of a website and to provide services marked with our brand, and help us to assess and optimise the running of our website.

The data collected with e-tracker technologies are not used to personally identify the user of this website without the express granted consent of the person involved, and are not combined with personal data through the bearer of the pseudonym. Users may at any time request that their data not be collected and stored with effect for the future.

If you wish to cancel or reactivate data storage, please click here

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow us to analyse how users use the website. The information generated by the cookie about your use of this website is usually transferred to and stored by a Google server in the USA. In the case of activation of IP anonymisation on this website, your IP address will be shortened beforehand by Google within the member states of the European Union or other to the states party to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide services related to website use and Internet use in relation to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be combined with other data from Google. You may refuse to store cookies by selecting the appropriate settings on your browser; we should however point out that this may prevent you from using all the functions of our website to their full extent. In addition, you can prevent Google from collecting and processing data generated by the cookies about your usage of the websites (including your IP address) by downloading and installing the browser plugin, which is found under the following link

Use of Social Plugins (‘Share’ Buttons)

Our website offers so-called social plugins from various social networks. The embedding of these plugins is achieved using the AddThis service from the company Clearsprings Technologies, Inc., 8000 Westpark Drive, Suite 625, McLean, VA 22102, USA.

In order to protect your privacy, data will only be sent to AddThis or other social networks if you activate the social plugins yourself by clicking on them. Only then will data be sent to AddThis and other social networks such as Facebook.

You browser will then retrieve the plugins from the servers and display them as part of our website. In doing this data (e.g. the IP address) will be sent to addthis in the USA and to social networks such as Facebook. In addition, may save cookies or so-called web beacons on their computers.

If you belong to a social network and click the corresponding social plugin, the social network provider may combine information about your visit to our website with your social network profile information. As such, we advise you to read up on the running of these functions by your social network providers. You can find further information on the functioning of in the website’s privacy notices, as well as in the data protection information of the relevant social plugin provider.

If you would like to block from collecting your data in the future, you can install a so-called opt-out cookie, which you can download from the following link


The Bastei Lübbe AG uses on its website affiliate programs. These are partner programs where online stores provide promotional material or links on the Through these ads or links Bastei Lübbe AG receives a sales commission. To measure these sales, the affiliate programs uses cookies to assign the origin of orders. Among other things, the provider of affiliate programs can identify that you have clicked on an affiliate link on this website. For more information please refer to the privacy policies of those companies.

Amazon Partnerprogramm

Tunes Affiliate Programm

Zanox Affiliate Programm

Links to other Websites

Our website may contain links to other providers, which are not subject to the present data protection declaration. We have no influence on the compliance of their operators with data protection laws. In relation to this, see also our Exclusion of Liability/Disclaimer.


The constant development of the internet may require changes to our data protection declaration. Bastei Lübbe AG reserves the right to undertake appropriate modifications.

Any questions or suggestions regarding data protection are very welcome and important. You can contact us at:

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